Independent delivery infrastructure team · 8 years · 500+ projects shipped Talk to the team →
About K1W

Five people, one project queue, since 2018

K1W is not a registered PT or CV — we're an independent freelance team that has worked together as a fixed group since 2018. We're hired per project, the way a lot of Indonesian digital work actually gets done, by individuals, SMEs (UMKM) and larger businesses alike.

Photo of the K1W team working together (replace with a real photo)Photo of the K1W team working together (replace with a real photo)
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How we got here

We started building websites and small business tools in 2018. Over time, more clients started asking the same follow-up question after launch: why don't my emails arrive? That pulled us into email infrastructure — authentication, list hygiene, and eventually routing mail across multiple providers (currently OVH and Linode, with Amazon SES being added as an additional route) so delivery doesn't depend on any single provider's reputation.

Every email we route on behalf of a client — whether it's a password reset or a marketing send — goes through the same screening step first. That's not a policy we wrote for a review form; it's the actual reason a second and third provider became necessary: a flagged sender on one provider shouldn't take down delivery for everyone else.

The team

Five specialists, each owning a lane, collaborating project to project.

Backend & Infrastructure — portrait or workspace photoBackend & Infrastructure — portrait or workspace photo
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Backend & Infrastructure

Servers, APIs, email routing logic

Frontend & Design — portrait or workspace photoFrontend & Design — portrait or workspace photo
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Frontend & Design

Interfaces and design systems

Email & Deliverability — portrait or workspace photoEmail & Deliverability — portrait or workspace photo
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Email & Deliverability

Authentication, screening, provider routing

Project & Client Lead — portrait or workspace photoProject & Client Lead — portrait or workspace photo
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Project & Client Lead

Scoping, communication, delivery

QA & Support — portrait or workspace photoQA & Support — portrait or workspace photo
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QA & Support

Testing and post-launch support

How we work with clients

Written scope, always

No project starts on a verbal agreement alone.

No list buying, ever

We only route mail to lists the client can show consent for.

We say no to unclear use cases

If we can't screen it properly, we don't send it.